Under the Digital India Initiative, the Ministry of Road Transport & Highways had set up the Transport MMP (Mission Mode Project) in 2017 with the purpose of automating RTO operations nation-wide. One of the salient features of this project is the initiation of the Mobile App e-challan that was launched in multiple states by the Traffic Police department in coordination with the Transport Enforcement department. The objective behind the system is to bring about a comprehensive enforcement solution. The purpose is to connect all relevant stakeholders through the system while providing easy operations, effective monitoring of offenders and help improve the overall traffic management system in the country. Along with e-challan, the Ministry also introduced mParivahan App that is meant for providing information and other related services to the citizens of the country.

The e-challan system for spot traffic ticket started in Coimbatore in the year 2013. This Spot Fining service required the traffic police to use hand-held machines for generating the electronic challans. The system was run on a cheap platform which was called the Violation Prevention and Regulation Enforcement. The person could run the system from his mobile phone or android based tablets and had a printer attached that worked via Bluetooth for taking printouts of the receipts. Mumbai got its own e-challan system in October 2016 where about 4617 CCTV camera installed in various parts of the city helped the traffic police scan violators and then using the registration number of the car, the system was used for retrieving the mobile number of the offender. The challan is then SMSed to the person along with the link for the payment site, where the payment needs to be deposited by the person. In June this year, Ghaziabad became the first district in Uttar Pradesh to start using the integrated e-challan system where fines could be paid using a POS (Point-of-sale) machine.

Payment against the challan can be made using not only the POS system, but there are also some other methods like: –

  1. Using a payment aggregator site or App like Paytm or MobiKwik. Click on the e-challan link and follow instructions.
  2. The other method is to use the website of the respective state government where provision is present for making payments against different types of challans. For payments against traffic e-challan, you would need to select the department accordingly and proceed ahead. For example, the West Bengal government has the website called the Integrated Financial Management system with an in-built Government Receipt Portal system and Pune traffic police has the Government Receipt Accounting System for collecting payments against e-challans.
  3. One can also use the website of the State Bank of India for making payments using Net banking or debit card. This is only for those who have an account with SBI. For others, you can take a printout of the challan and visit the nearest SBI branch physically to submit the payment in the mentioned account.

Once the payment is done successfully, please remember to take a printout to keep a record of the same.